How refunds work.

Every event on The Perch is run by its host, and the host sets that event's cancellation policy. You'll see it on the event page before you register - read it, because it governs your entry fee. When a host issues a refund, it goes back to the card you paid with.

If an event doesn't state a policy, or the event itself is cancelled, ask the host first - they control the money for their event. If you can't reach them, write to us at hello@perchgolf.com and we'll help sort it out.

When a registration is refunded in full, the per-player platform fee that rode on it is refunded with it. Perch Golf LLC doesn't keep a fee on money that went back.

Perch subscriptions (Perch Prime and the host plans) can be cancelled any time from your billing settings. Cancelling stops the next renewal; your plan stays active through the end of the period you already paid for. We don't prorate partial periods, and we don't refund past renewals - if a renewal just went through and you meant to cancel, email us within 7 days and we'll make it right.

Donations made through a fundraising event go to the cause and are final. If you made a donation in error (wrong amount, wrong event), contact us within 7 days and we'll work with the host to correct it.

Anything unclear, or a situation this page doesn't cover: hello@perchgolf.com. A person reads it.